The New Norm in Distribution
If you have the Automotive Aftermarket, you are aware of how the economy has affected the Industry. On a smaller scale trickling down, how we’re and can remain affected has been around in product availability or lead times. More and more extended delivery dates and availability issues are affecting our main point here. To help in lowering the reaction phase with this ongoing scenario, putting things in proper perspective will help us to maneuver forward and ease the encompassing tension of individuals customers.
It is up to the retail end to maintain that customer confidence as all levels redeem their stance or conform to new methods for doing business.
Many Manufacturers are managing an influx of materials using their suppliers or “Just-in-Time” scheduling with limited manpower, leaving them at risk of shortages, running with skeleton crews just trying to get the position done. This scenario also will apply to the WD’s that have to get by with significantly less, compiled with errors that can come from spreading in-house functions too thin with untrained personnel. A more recent trend on Importation limits is appearing as imports increase to fulfill the demand.
It is “chaotic” to put it mildly. Most Manufacturers have resigned to this particular and offer no excuses; they just do their business best. Most W.D.’s are scrambling to keep their businesses going amidst the shortages and 1/3 (or less) of this required workforce. They see either side and therefore are stuck in the center.
How this might affect your business:
To protect yourselves as well as your businesses, I would recommend helping the time allowed for deliveries on each Brand you carry making the customer aware or note it in your terms. Being aware of the downsides that might be affecting you is half …